Privacy Policy

BG Chimney Mart values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or contact our team.

When you use our website, we may collect information such as your name, phone number, email address, billing address, shipping address, and payment details. We may also collect technical information such as browser type, device information, and browsing activity to help improve our website and customer experience.

We use this information to process orders, arrange delivery and installation, provide customer support, respond to enquiries, and share important updates related to your order. We may also use your information to improve our products, services, and website performance.

We do not sell or rent your personal information to third parties. However, we may share limited information with trusted service providers such as delivery partners, payment gateways, and installation or service teams, only to the extent needed to complete your order or provide support.

We take reasonable measures to protect your personal data from unauthorized access, misuse, or disclosure. While we follow appropriate security practices, no online transmission or storage system can be guaranteed to be completely secure.

By using our website, you consent to the collection and use of your information as described in this policy. If you have any questions about your data or how it is handled, you may contact our support team using the details provided on our Contact page.